Frequently asked questions
If you can’t find your answer here, contact us.
Do I need prior experience to start?
No. Our beginner path starts with surface inspection, patching, priming, and clean roller technique for walls and ceilings. You’ll see each step in a tidy sequence.
What tools are required?
A quality 2-inch angled brush, a 3/8-inch nap roller for walls, a 1/2-inch roller for ceilings, an extension pole, painter’s tape, a sanding block, and primer. Courses list any extras.
Can I access courses on mobile?
Yes, lessons are optimized for phones and tablets. Each section includes a journal-style checklist that fits small screens.
How do refunds work?
If you watch under 20% of a course and the content doesn’t meet your needs, request a refund within 14 days and we’ll review promptly. See Terms.
Do you cover ceiling safety?
Yes. We include ladder basics, room staging, and pole work to minimize strain. Safety is emphasized in every ceiling module.
How long will I have access?
You receive ongoing access with future updates included. We add clarifying lessons based on learner feedback.
Can I ask instructors questions?
Many courses include scheduled Q&A. Post your question and our instructors respond within two business days with practical steps.
What finishes do you teach?
We cover matte, eggshell, satin, and specialty finishes like limewash-inspired textures for feature walls—always with clear surface prep.